terms & conditions
TERMS & CONDITIONS
Effective Date: 17th October 2025
Welcome to www.reclamationliving.com ("Website"). These Terms and Conditions ("Terms") govern your use of our site and your purchase of products from Reclamation Living ("we", "us", or "our"). By using our site or placing an order, you agree to these Terms. Please read them carefully before using our Website.
1. Who We Are
White Label Thinking trading as Reclamation Living
Website: www.reclamationliving.com
Email: info@reclamationliving.com
Based in: United Kingdom
We sell home and lifestyle goods for delivery within the UK only.
2. Use of the Website
You agree:
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To use the Website lawfully and not for fraudulent or illegal purposes.
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Not to attempt to interfere with the Website’s security or operation.
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That you are at least 18 years old, or using the site with a parent or guardian’s permission.
3. Products and Descriptions
We make every effort to display our products accurately, including descriptions and images. However, due to the nature of some items (particularly reclaimed or vintage), variations and imperfections may occur. All sizes, colours, and measurements are approximate.
4. Ordering and Payment
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All prices are in Pounds Sterling (£) and include VAT (if applicable).
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We accept payment through secure third-party providers.
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By placing an order, you confirm that all details provided are accurate and that you are authorised to use the payment method.
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Once your order is placed, you will receive an order confirmation. This does not constitute acceptance.
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A contract is formed once we dispatch your order.
5. Delivery
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We currently deliver to UK addresses only.
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Delivery times and costs are outlined here.
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We are not responsible for delays caused by circumstances beyond our control.
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Risk of loss passes to you once the order is delivered.
6. Cancellations and Returns
Your Right to Cancel (Consumer Contracts Regulations)
You have the right to cancel your order within 14 days of receiving your goods, for any reason.
To cancel:
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Email us at [Insert contact email] with your order number and intent to cancel.
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Return items in original condition within 14 days of notifying us.
You are responsible for return postage costs unless the item is faulty or incorrect.
Refunds will be processed within 14 days of receiving returned goods.
Items Excluded from Returns:
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Custom or personalised items
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Perishable goods
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Gift cards
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Items that have been used, damaged, or are not in resaleable condition
7. Faulty or Damaged Items
If your item is faulty or damaged upon arrival, please contact us within 48 hours of delivery with photos and a description. We will offer a repair, replacement, or refund in line with your consumer rights.
8. Intellectual Property
All content on this website (text, images, logos, design) is the property of Reclamation Living or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or use any content without our written permission.
9. Limitation of Liability
To the extent permitted by law, we shall not be liable for:
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Any indirect or consequential loss or damage
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Loss of data, income, or profits
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Any loss arising from your misuse of the site or products
Our total liability in connection with any product shall not exceed the price paid for it.
10. Privacy
We handle your personal information in accordance with our [Privacy Policy] and comply with UK data protection laws including the UK GDPR and Data Protection Act 2018.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms at any time. Any changes will be posted on this page and apply to future orders only.
13. Contact Us
For any questions about these Terms or your order, please contact:
Reclamation Living
Email: info@reclamationliving.com
Website: www.reclamationliving.com